Search frequently asked questions
Most popular questions - All Areas
- Tracking your Shipment
- How long will it take for my products to be delivered?
- Does my Love Your Body™ card expire?
- Is the birthday reward only valid during the birthday month?
- I've opened my product, can I still return it and get a refund?
- How do I earn points & what are the rewards?
- Can I use my Love Your Body™ card on The Body Shop Website?
- Can I return an item bought from one of your stores without a receipt?
- Can I use my Love Your Body™ card in conjunction with other promotions/offers?
- If I have signed up in-store, how do I register my card online?