Search frequently asked questions
Most popular questions - All Areas
- I searched for a product online and it's not showing up?
- What is the complaints process?
- Do you sell gift cards?
- How do I earn points & what are the rewards?
- Are you campaigning as a smokescreen so that The Body Shop can trade in China?
- Can I place my order over the phone?
- Can I change my payment details once my order has been submitted?
- How can I tell if a product has been discontinued?
- How do I claim my free gift when I join Love Your Body™?
- Can I check if a store has a product in stock?