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Most popular questions - All Areas
- X product has a Leaping Bunny logo but Y product doesn’t. Does this mean only some of the Body Shop products are certified cruelty-free?
- How do I claim my free gift when I join Love Your Body™?
- Why do I need a The Body Shop® account?
- How can I change my password?
- Where do I add a promotional code?
- How do I earn points & what are the rewards?
- Can I place my order over the phone?
- I'd like to give some feedback about my experience with The Body Shop®. How can I do that?
- How often will you email me?
- Can I change my delivery date?