Search frequently asked questions
I'd like to give some feedback about my experience with The Body Shop®. How can I do that?
We strive for excellent Customer Service and value all feedback. If you use our contact us page, you can send in your comments. We'd love to hear from you.
You can also leave feedback on our website by clicking the black Feedback button on the left side of our site. You will be presented with 3 options.
1. The first option lets you select a specific part of the website to comment on.
2. The second is generic feedback using smiley face emojis for quick feedback.
3. The third option takes you to our Contact Us page which includes a button for Live Chat, our email address and the Customer Care phone number