Search frequently asked questions
Most popular questions - Refer a Friend
- How does the refer-a-friend scheme work?
- I’ve earned a reward. Can I use it in store?
- How do I start referring friends?
- I’ve been referred by a friend. How do I get my reward?
- I referred a friend and they are being shown as “not eligible”, why is that?
- I’ve referred a friend, when do I get my reward?
- How many people can I refer to The Body Shop?
- I’ve been referred by a friend by word of mouth and they said I need to mention their name so I can claim my reward. Where do I do this?