Search frequently asked questions
How long will it take to get a refund?
Once your returned goods are received by us, it usually takes 3-5 working days (depending on your card issuer) for the refund to appear in your bank account if your purchase was made in the last 6 months. However, this can take up to 14 days. If your product was ordered over 6 months ago it can take up to a month to receive your refund.
If you paid using Paypal, this is usually refunded the same working day, however it can take up to 3-5 days.