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Most popular questions - All Areas
- Can I return an item I purchased instore?
- Do you offer Click and Collect or Collect +?
- How can I make a Media Enquiry?
- Can I use gift cards online?
- Are The Body Shop products suitable for use while pregnant?
- I do not have an account, how can I track my order/delivery?
- How do I know if my order was completed successfully?
- Do The Body Shop and L’Oréal have different positions on animal testing in cosmetics?
- What is Love Your Body™ Club?
- I've opened my product, can I still return it and get a refund?