We love that you're keen to join the Black Friday party! Please note, during busier periods there may be a delay in our password reset and confirmation emails.
Our Customer Service contact hours have been extended:
24/11/2017 09:00 – 20:00
25/11/2017 09:00 – 18:00
26/11/2017 09:00 – 18:00
27/11/2017 09:00 – 20:00
Search frequently asked questions
Most popular questions - All Areas
- What's the difference between cologne, eau de parfum and perfume?
- As an Love Your Body™ Club member, how many points will I earn and how much is each point worth?
- Are your products vegetarian?
- I want to pick up my order from my local collection point, how do I do this?
- Do you have any job vacancies at The Body Shop®?
- Why does The Body Shop claim to be 100% Vegetarian but not Vegan?
- Can I request a free sample before buying one of your expert facial masks?
- Are The Body Shop products suitable for use while pregnant?
- I signed up to Love Your Body™ Club online, how do I earn points in store?
- Can I try a sample of your product before I buy?