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Most popular questions - All Areas
- Can I return an item bought from one of your stores without a receipt?
- Can I change my order online after I have put it through, to order a different size?
- Can I request a free sample before buying one of your expert facial masks?
- Do you have a live chat service?
- Why does The Body Shop claim to be 100% Vegetarian but not Vegan?
- What is the difference between a body splash, body spray, eau de toilette and eau de parfum?
- What's the difference between cologne, eau de parfum and perfume?
- Are any of your products suitable for use on stretch marks?
- Where is my nearest store?
- Are your products vegetarian?