Search frequently asked questions
Most popular questions - All Areas
- How long will it take for my products to be delivered?
- Do The Body Shop® products have a shelf life?
- How does Love Your Body™ Club differ from the previous Love Your Body™ Card?
- Can I cancel my order?
- I am fundraising for a charity, can you help?
- Can I return an item bought from one of your stores without a receipt?
- What causes my skin to have sleep marks?
- Does The Body Shop use sustainable palm oil?
- Do you deliver to my country?
- Can I request a free sample before buying one of your expert facial masks?