Search frequently asked questions
Most popular questions - All Areas
- Are your products vegetarian?
- How will you confirm my order?
- Do The Body Shop products have a best before/expiry date?
- I am fundraising for a charity, can you help?
- Why does The Body Shop claim to be 100% Vegetarian but not Vegan?
- Do you offer Money Back Guarantee?
- How can I renew my LYB™ card?
- My Love Your Body™ Card has expired, what should I do?
- Can I use two promotional codes together?
- I paid using PayPal online, can I return my order to store?