Search frequently asked questions
Most popular questions - All Areas
- Do The Body Shop® products have a shelf life?
- I want to pick up my order from my local collection point, how do I do this?
- How do I earn Love Your Body™ Club points online if I join in store?
- Do you take charity requests?
- Can I get next day delivery?
- Can I change my order online after I have put it through, to order a different size?
- Can I check my gift card balance online?
- How do I get my Love Your Body™ Club points?
- Do you offer Money Back Guarantee?
- Why does The Body Shop claim to be 100% Vegetarian but not Vegan?