Search frequently asked questions
Most popular questions - All Areas
- What causes my skin to have sleep marks?
- How do I make changes to my order?
- How do I know if my order was completed successfully?
- Does The Body Shop use sustainable palm oil?
- Can I pay online using a gift voucher?
- I'd like to give some feedback about my experience with The Body Shop®. How can I do that?
- What is The Body Shop At Home™?
- My Love Your Body™ Card has expired, what should I do?
- How can I renew my LYB™ card?
- Can I get my order delivered to other stores/retailers?