Search frequently asked questions
Most popular questions - All Areas
- Can I use my Love Your Body™ Club card in conjunction with our promotions/offers?
- How can I change my delivery address?
- Why can't I see all of my previous orders when I login?
- How long will it take to get a refund?
- Can I use PayPal?
- Does The Body Shop use sustainable palm oil?
- I'd like to give some feedback about my experience with The Body Shop®. How can I do that?
- Can I pay online using a gift voucher?
- How long will it take for my products to be delivered?
- What payment types do you take?