Search frequently asked questions
Most popular questions - All Areas
- Can I pay online using a gift voucher?
- How can I change my delivery address?
- Are your musks cruelty free?
- How long will it take for my products to be delivered?
- Does The Body Shop use sustainable palm oil?
- What happens to my delivery if no one is available/home to receive it?
- Can I use my Love Your Body™ Club card in conjunction with our promotions/offers?
- How can I set up an account online?
- What payment types do you take?
- What information do I need to return an item to a The Body Shop® store?