Search frequently asked questions

Can you tell me about your online security policy?

Online security is really important to us and we're committed to ensuring we keep our customers safe when ordering online. In order to do this, we perform random security checks on our orders.

As part of these checks we may contact you and ask for you to verify some of the information in your order.


In the unlikely event of any unauthorised use of your card you must report the transaction to your payment provider.

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