Search frequently asked questions
Most popular questions - Our Policies
- Do The Body Shop and L’Oréal have different positions on animal testing in cosmetics?
- How do you make sure your ingredients have not been tested on animals?
- Why do you charge 5p for a paper bag?
- Why do you keep your store doors open?
- What happens if I disable cookies?
- What information do you collect from cookies?
- What are cookies?
- How do I disable cookies?