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What are your delivery charges?

Delivery

 

Cost

Delivery Time

Super Saver Delivery

£2.49

3 - 5 working days from order date.

Standard Delivery

£2.99

2 - 3 working days from order date.

Express Delivery*

£3.99

Order by 2pm Mon – Fri and we will deliver your order the next working day.

Saturday Delivery

£7.25

Order by Thurs 2pm and we will deliver your order the forthcoming Saturday.

 

Local Collect

Instead of delivering a parcel to your home or business address, you can collect your parcel at a time that’s convenient for you in the nearest Post Office of your choice.

 

Cost

Delivery Time

Super Saver Local Collect**

£2.49

3 - 5 working days from order date.

Standard Local Collect**

£3.99

Order by 2pm Mon – Fri and we will deliver your order the next working day.

 

Return Online and In-Store

As long as your product is unopened you can return your item within 14 days. If your product is opened and unsuitable, you can return your item within 28 days for a full refund.

  

* Express delivery isn’t possible to the below locations

Postal Code

From-To

From-To

From-To

AB

31-35

41-54

NA

AB

36-38

55-56

NA

EI (ZZ75)

NA

ALL

NA

FK

17-21

NA

NA

GY

9

NA

NA

HS

1-9

NA

NA

IM

NA

ALL

NA

IV

NA

ALL

NA

KA

27

NA

NA

KA

28

NA

NA

KW

0-14

NA

NA

KW

15-17

NA

NA

PA

20-78

NA

NA

PH

15-18

NA

NA

PH

19-29

32-33

45-48

PH

30-31

34-44

49-99

TR

21-25

NA

NA

ZE

NA

ALL

NA


** You cannot process an order using Paypal Express means because you need to select your collection point location during the checkout process. If you try to select a collection point at basket then clicks Paypal Express you will be bought back to the website and given an error message. 

Checkout with Paypal Mark (Regular) works for collection points. Please bear in mind that the address will show as your paypal address throughout the process and on your confirmation. Your The Body Shop confirmation email will show your collection point address.

Certain products are excluded from collection points for hazardous materials. 

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