Search frequently asked questions
Can I place my order over the phone?
To get the best aftercare experience, we encourage you to place your order through our website, mobile site or app. There may be certain products and promotions not available when ordering over the phone.
Should you experience issues with ordering through our preferred channels, we will be happy to take your order over the phone. This usually takes around 15-20 minutes. Having a list of your chosen items will speed up the order placement. Please contact us on 0800 092 90 90 where our operators will be happy to help you.
Customer Service Opening Hours
Mon – Fri 8:00 am – 6:00 pm
Sat 9:00 am – 5:00 pm
Sundays and Bank Holiday's: Closed
Unfortunately we're not be able to accept Paypal or American Express cards for orders placed over the phone.