Search frequently asked questions
Most popular questions - Your Account
- Where can I find my order history?
- How can I change my details?
- How can I set up an account online?
- Why can't I see all of my previous orders when I login?
- How can I remove my account?
- I don’t want to receive emails anymore, how do I unsubscribe?
- Why do I need a The Body Shop® account?
- I forgot my password, what can I do?
- How often will you email me?
- How can I update my preferences?