Search frequently asked questions
Most popular questions - All Areas
- How do I earn points & what are the rewards?
- How do I receive my Love Your Body™ discount?
- Can I try a sample of your product before I buy?
- Are Body Shop products suitable for use while pregnant?
- Can I use my Love Your Body™ card on The Body Shop Website?
- Can I return an item bought from one of your stores without a receipt?
- Do your products contain parabens?
- How do I make changes to my order?
- What happens if I need to claim a refund for a product I paid for using my Love Your Body™ Club Reward/s?
- Do you take charity requests?