Search frequently asked questions
Most popular questions - All Areas
- Can I use my Love Your Body™ card on The Body Shop Website?
- Are Body Shop products suitable for use while pregnant?
- Can I try a sample of your product before I buy?
- What happens if I need to claim a refund for a product I paid for using my Love Your Body™ Club Rewards?
- I've opened my product, can I still return it and get a refund?
- How do I receive my Love Your Body™ discount?
- Can I return an item bought from one of your stores without a receipt?
- How can I email you?
- Do you take charity and fundraising requests?
- How long will it take to get my refund?