Search frequently asked questions
Most popular questions - All Areas
- What are the Love Your Body™ Card Benefits?
- Do your products contain parabens?
- How can I email you?
- How can I find a store near me?
- Can I use my Love Your Body™ card on The Body Shop Website?
- I've opened my product, can I still return it and get a refund?
- How do I make changes to my order?
- Can I return an item bought from one of your stores without a receipt?
- How do I earn points & what are the rewards?
- What causes my skin to have sleep marks?