Search frequently asked questions
Most popular questions - All Areas
- Do your products contain parabens?
- Does The Body Shop sell their products in China?
- Can I try a sample of your product before I buy?
- Can I return an item bought from one of your stores without a receipt?
- How can I get an update on my order?
- Does my Love Your Body™ card expire?
- How do I participate in the Buy 3 Get 3 Free offer?
- Can I use my Love Your Body™ card on The Body Shop Website?
- How do I make changes to my order?
- What happens if I need to claim a refund for a product I paid for using my Love Your Body™ Club Reward/s?