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Most popular questions - All Areas
- How do I redeem points or rewards?
- How long will it take to get my refund?
- Does The Body Shop sell their products in China?
- How do I earn points & what are the rewards?
- Can I return an item bought from one of your stores without a receipt?
- Do you take charity and fundraising requests?
- What happens if I need to claim a refund for a product I paid for using my Love Your Body™ Club Rewards?
- How do I check my gift card balance?
- How long will my Reward be valid for?
- How do I place an order?