Search frequently asked questions
Most popular questions - All Areas
- Do you take charity and fundraising requests?
- I lost my Love Your Body™ card, how do I get a new one?
- What payment types do you take?
- What causes my skin to have sleep marks?
- Are Body Shop products suitable for use while pregnant?
- How long will it take to get my refund?
- Do The Body Shop® products have a shelf life?
- Does my Love Your Body™ card expire?
- How long will my Reward be valid for?
- How can I change my delivery address?