Search frequently asked questions
Most popular questions - All Areas
- Are Body Shop products suitable for use while pregnant?
- How will you confirm my order?
- How do I redeem points or rewards?
- I paid using PayPal, how can I get a refund?
- I am fundraising for a charity, can you help?
- Can I earn points on all purchases?
- Do The Body Shop® products have a shelf life?
- Can I change my payment details once my order has been submitted?
- Do I get a membership card with the program?
- Can I come in for a free makeover and skin consultation?