Search frequently asked questions
Most popular questions - All Areas
- Can I change my payment details once my order has been submitted?
- How can I set up an account online?
- Can I place my order over the phone?
- How can I apply for a job at The Body Shop?
- Can I earn points on all purchases?
- Where can I use my Love Your Body™ membership?
- How are special delivery items shipped?
- How can I remove my account?
- Do your perfumes have an expiration date?
- I am fundraising for a charity, can you help?