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Most popular questions - All Areas
- How often will you email me?
- Can I place my order over the phone?
- What is Love Your Body™?
- How do I place an order?
- Why do I need a The Body Shop® account?
- Can I change my payment details once my order has been submitted?
- Can I earn points on all purchases?
- I paid using PayPal, how can I get a refund?
- What happens to my delivery if no one is available/home to receive it?
- How can I update my profile?