Search frequently asked questions
Most popular questions - All Areas
- How do I redeem points or rewards?
- How can I remove my account?
- Why does The Body Shop claim to be 100% Vegetarian but not Vegan?
- How can I tell if a product has been discontinued?
- How do you make sure your ingredients have not been tested on animals?
- What is your recycling/eco policy?
- Why do I need a The Body Shop® account?
- Why are you changing your 5 values?
- Can I place my order over the phone?
- Can I use PayPal?