What are your holiday customer service hours?
Special Holiday Customer Care Center Hours:
December 11th: 7am - 10pm EST
December 17th: 9am - 9pm EST
December 25th (Christmas Day): 7am - 10pm EST
Our regular hours are 9am - 10pm EST Monday through Saturday. We are closed New Year's Eve and New Year's Day.
Please call our Customer Care Team for assistance 1-800-263-9746.
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Most popular questions - All Areas
- Where do you deliver?
- Do you sell gift cards?
- What is your recycling/eco policy?
- How can I apply for a job at The Body Shop?
- Can I use PayPal?
- I am fundraising for a charity, can you help?
- Can I come in for a free makeover and skin consultation?
- Do The Body Shop® products have a shelf life?
- I'd like to give some feedback about my experience with The Body Shop®. How can I do that?
- Why do certain products not ship to California?