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Most popular questions - All Areas
- What is a "Gift with Purchase"?
- How do I check my gift card balance?
- What products should I use for my skin type?
- Why does The Body Shop claim to be 100% Vegetarian but not Vegan?
- Why is it called Enrich Not Exploit™?
- I'd like to give some feedback about my experience with The Body Shop®. How can I do that?
- Can I come in for a free makeover and skin consultation?
- Are there a maximum number of Rewards I can spend in a single transaction?
- How do I earn points & what are the rewards?
- Why do certain products not ship to California?