Search frequently asked questions
Most popular questions - All Areas
- Which of your products are vegan?
- How can I tell if a product has been discontinued?
- Who is Natura?
- What is a "Gift with Purchase"?
- Do I get a tax receipt for my charity donation?
- Are my credit or debit card details saved?
- What time is your customer service open?
- I'd like to give some feedback about my experience with The Body Shop®. How can I do that?
- Are there a maximum number of Rewards I can spend in a single transaction?
- Can I come in for a free makeover and skin consultation?