Customer Care

Search frequently asked questions

Most popular questions - Company Information

• How can I email you?
• Do you have a live chat service?
• How can I find a store near me?
• Do you take charity and fundraising requests?
• I'd like to give some feedback about my experience with The Body Shop®. How can I do that?
• What is your recycling/eco policy?
• What time is your customer service open?
• Who is Natura?
• How can I apply for a job at The Body Shop?
• How do you make sure your ingredients have not been tested on animals?