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How do you chose your targets and measure there impact?

We chose our targets based on the areas we can have the greatest impact and on the issues that matter most to our business and help us towards our vision. It is essential that our employees and customers feel inspired by our Commitment and what we want to achieve. Our 14 targets help tackle important issues where we know we can deliver real change. They focus on the needs of our planet and society. Each of our targets is underpinned by a number of KPIs.

We also have strong governance structures already in place, with a new Commitment Advisory Committee responsible for managing and monitoring our impacts and activities across key areas such as formula, sourcing, packaging, manufacturing and stores. The Advisory Committee will report back regularly to our CEO. We will also publish a yearly report detailing our progress, achievements and some of the challenges we have faced. We are dedicated to being 100% transparent on our progress against our targets.

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