Search frequently asked questions
Why do you keep your store doors open?
We work with our store teams to ensure that they provide a comfortable temperature both for employees and customers - we do encourage employees to close the doors when the outside temperature becomes very cold.
We are currently measuring the impact in some stores in order to be better informed.
A significant number of our stores are located within shopping malls, which of course makes them subject to specific regulations.
Where possible, we work hard to ensure that our stores are powered by renewable energy for both their heating and lighting, while we also have an ongoing program of projects designed to reduce our energy consumption overall.