Search frequently asked questions

Can you explain what the Commitment is?

The Commitment is our new strategy that underpins all aspects of the company.  It aims to reaffirm The Body Shop position as leaders in ethical business and will define the next stage of development of The Body Shop business.

The Commitment will support The Body Shop vision is to achieve true sustainability and to be the most ethical global business in the world. It is an extensive program of global activity and measurable targets that touches all areas of the business, to be delivered by 2020, and marks the first step on our journey to reaching our vision.  The Body Shop has always believed that business can be a force for good, and the new Enrich Not Exploit™ Commitment advances the principles on which The Body Shop was built.

We have set ourselves a challenging and significant aspiration of achieving true sustainability and to be the most ethical global business in the world. For us, being truly sustainable means shaping our business to work in line with the planet’s natural systems and processes, allowing continual replenishment and restoration to ultimately create conditions for us all to flourish. It means understanding how our business is contributing to our existence on the planet – both positive and negative. It’s understanding what we need to change to contribute to a sustainable future.

Was this answer helpful to you?