Search frequently asked questions

How long will my Reward be valid for?

Points: As long as you have made at least 1 purchase in a 12 month period, your points will remain valid. However, if you have not shopped within the 12 month period, your points balance will be lost.

Vouchers:
Vouchers are valid for 3 months and birthday Vouchers are valid for your birthday month.

Example:
If I have 150 points = 1 $10 Voucher + 50 Points & a birthday voucher. The $10 Voucher will expire within 3 months. 50 points will last for 12 months from the time of issuance. The birthday voucher is valid for the month of your birthday (all of February).

Was this answer helpful to you?