Search frequently asked questions
Can I cancel or change my order?
Orders cannot be canceled or changed once they are placed. When your order arrives to your shipping address, you may either refuse shipment or return the items through mail or at your local store for a refund.
If you would like to cancel your order before it has been delivered, you need to call our Care Center at 1-800-263-9746 as soon as possible. It may be too late for us to be able to cancel the order as we do ship our items as quickly as we can to enable the best customer service and turn around for your delivery. Give us a call and we will check the status of your delivery and see what we can do.