Search frequently asked questions
How long will it take for my products to be delivered?
The Body Shop currently uses Fedex for Ground shipping and UPS for Two Day and Next Day shipping. You can choose between Ground, Two Day, or Next Day shipping. Orders are processed and shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
Please allow up to 3 business days for your order to be processed. Place your order by 3pm EST and you will receive your order within 5-10 Business Days If we experience higher order volume, there may be delays in shipment especially during November and December. We do our best to estimate the most accurate delivery time for your convenience. For the most up-to-date delivery information once your orders has been shipped, please refer to the tracking information on your confirmation email. The Body Shop is not responsible for carrier delivery delays.
Shipping speed options:
Place your order by 3 PM Eastern Time and you'll receive your order within 5-10 business days. This option is not available for orders shipping to Alaska and Hawaii.
Place your order by 3 PM Eastern Time and you'll receive your items within 2 business days. Next Day Order by 3 PM Eastern Time and your items will be delivered the next business day. This option is not available for orders shipping to Alaska and Hawaii.