Search frequently asked questions

How can I get an update on my order?

If you are looking for an update on your order, you can find your tracking numbers in the shipping email. You can see how your order is progressing by going to my account after logging in and reviewing your "my order history".

The Body Shop currently uses UPS for shipping.

Shipping speed options:

  • Ground
    Place your order by 3 PM Eastern Time and you'll receive your order within 5-10 business days. This option is not available for orders shipping to Alaska and Hawaii.
  • Two Day
    Place your order by 3 PM Eastern Time and you'll receive your items within 2 business days.
  • Next Day
    Order by 3 PM Eastern Time and your items will be delivered the next business day. This option is not available for orders shipping to Alaska and Hawaii.
 

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