Search frequently asked questions

Where is my order?

Due to inclement weather please allow an extra 1-2 business days for your package delivery.

To track the progress of your order visit: My Orders in the "My Account" section, as shown below.


Select the order you want to track. If an order has already been shipped, you can click "Tracking Number" for that order to find out when to expect delivery. Please allow 5-10 business days for standard delivery.

PLEASE NOTE: If you do not have an account and checked out out as a guest, you will need to wait for your order confirmation email to track your order.

Delivery times & charges:


If you require further assistance, call our customer service center at 1-800-263-9746.

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