Customer Care

Search frequently asked questions

Most popular questions - Ordering and Shipping

• What happens to my delivery if no one is available/home to receive it?
• How will you confirm my order?
• Can I change my delivery date?
• Why isn't my delivery address recognized when I enter it at checkout?
• Where do I add a promotional code?
• Are my credit or debit card details saved?
• How can I amend my delivery address when checking out via PayPal?
• Can I use two promotional codes together?
• How do I know my promotion code has been applied to my order?
• Can I check my gift card balance online?