Customer Care

Search frequently asked questions

Most popular questions - Product Information

• Does The Body Shop sell their products in China?
• Do your products contain parabens?
• Are Body Shop products suitable for use while pregnant?
• Can I try a sample of your product before I buy?
• Do The Body Shop® products have a shelf life?
• Are your products vegetarian?
• Which of your products are vegan?
• Why do certain products not ship to California?
• Why does The Body Shop claim to be 100% Vegetarian but not Vegan?
• I searched for a product online and it's not showing up?