Customer Care

Search frequently asked questions

Can I return my order to store?

Yes! It doesn't matter if you purchase online or instore, you can return your order to store. Have a look on our store locator to find your local store.  You can return your item within 45 days. 

Please note: This is the procedure for The Body Shop® International PLC owned stores only. For franchise stores please visit your local franchise store to find our their policy.

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